PREPPER COMPANY
Terms and conditions
Last updated 29 October 2026.
Who you are buying from
Prepper Company is operated by Caruso Consulting Co Ltd, Suite 91, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Contact theteam@preppercompany.co.uk.
Orders and prices
Prices are shown in GBP. The order total and delivery charge are shown before payment. Check the product description, quantity and delivery address before placing your order. We confirm accepted orders by email. If a product is unavailable or a pricing error prevents acceptance, we will contact you and refund any payment for an order we cannot fulfil.
Delivery and cancellation
See our shipping policy and returns policy for delivery times, charges, cancellation rights and faulty-goods remedies.
Using equipment
Follow the instructions and stated limitations supplied with each item. Check suitability for your intended use before ordering. Nothing in these terms limits rights that UK consumer law gives you.
Resolving a problem
Contact us with your order reference and the outcome you are seeking. We will work with you to resolve the issue. Any governing-law provision does not remove mandatory consumer protections or your right to bring proceedings where the law allows.